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SPECIAL EDITION OUT NOW

Privacy Policy

Last updated: 08.10.2024

1. Introduction
We, HolyHohli GmbH, respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at https://www.csolroastery.com.

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2. Data Controller
The data controller responsible for the processing of your personal data on this website is:
HolyHohli GmbH
Leopold-Werndl-Straße 48/8
4400 Steyr, Austria
Email: office@csolroastery.com

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3. Data We Collect
We collect the following types of personal data:

  • Personal Identification Information: Your name, email address, phone number, billing/shipping address, and payment details when placing orders or signing up for our newsletter.

  • Website Usage Data: Automatically collected data such as IP address, browser type, operating system, and interactions with the site, using Wix’s tracking and analytics tools.

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4. Purpose of Data Collection
Your data is collected for the following purposes:

  • To process and deliver your orders.

  • To respond to your inquiries via contact forms.

  • To optimize and improve the functionality of our website.

  • To send newsletters (double opt-in).

  • To track website usage for analytics and marketing purposes via Wix’s built-in tools.

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5. Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR) when subscribing to our newsletter.

  • Contractual necessity (Art. 6(1)(b) GDPR) for processing orders.

  • Legitimate interests (Art. 6(1)(f) GDPR) for improving our website and marketing activities.

  • Legal obligations (Art. 6(1)(c) GDPR) for data retention related to accounting and taxation.

6. Wix Analytics and Tracking Tools
Our website uses Wix’s built-in analytics and tracking tools to collect information about visitor behavior for marketing and optimization purposes. This data includes:

  • Pages visited

  • Duration of visit

  • Referring websites

  • Location data (IP anonymized)

This data is collected in a pseudonymized format and does not identify individual visitors. You can control cookie preferences and disable tracking through your browser settings.

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7. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device by the browser. You can manage and disable cookies through your browser’s settings, though some website features may not function properly if cookies are disabled. For detailed information, please refer to our Cookie Policy.

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8. Newsletter Subscription (Double Opt-In)
When subscribing to our newsletter, we use a double opt-in process. After you provide your email address, we will send you a confirmation email. Your subscription is only active once you confirm your registration. You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link included in every email.

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9. eCommerce Data Processing
When you make a purchase on our website, we collect and process your personal data for order fulfillment, including payment processing, shipping, and customer service. This includes:

  • Name, address, and contact information

  • Payment details (via secure third-party providers)

  • Order history

We use secure payment gateways offered by Wix and third-party payment processors. We do not store any credit card information on our servers.

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10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL (Secure Socket Layer) technology.

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11. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law, including accounting and tax obligations.

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12. Third-Party Services
We may share your data with third-party service providers for the purposes of payment processing, shipping, and website functionality (e.g., Wix services). These third parties are bound by data protection agreements and are not permitted to use your data for any other purposes.

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13. Your Rights
Under the GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to the processing of your data.

  • Withdraw consent at any time (e.g., unsubscribe from the newsletter).

  • Request data portability.

To exercise any of these rights, please contact us at office@csolroastery.com.

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14. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date at the top.

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15. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
HolyHohli GmbH
Leopold-Werndl-Straße 48/8
4400 Steyr, Austria
Email: office@csolroastery.com

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